How to set up a day nursery

icon image

Running a nursery business is an entrepreneurial enterprise like no other. It is unparalleled in its opportunity to build a business that makes a profound difference to children’s lives, shaping the generations to come. It comes with serious responsibilities too, but there are few challenges that are so rewarding.

Morton Michel has been working with childcare businesses since 1964. In that time, we have witnessed thousands of businesses open and flourish. If there is one thing we have learnt, it is that every nursery is unique and there is no set formula to how to begin. However, we can offer our reflections on how to tackle some of the key first steps when opening your business.

Your Mission

A new business needs to have a clear focus. This is likely going to be based on your original driver for starting your nursery in the first place. By analysing your motivations you can create your mission, and by sticking to it, you give yourself the best chance of realising your dream.

Your mission statement should articulate the essence of your nursery's identity and resonate with all stakeholders involved. Consider what your business will provide not only to your investors and clientele but also to your employees and, most critically, the children in your care.

The following are some examples of how a nursery owner’s own impetus could inform their mission, but every business will be unique.

  • Going it alone: Many nursery owners began as childcare or education professionals. They have worked for someone else and now they want to do things their way, based on their own experiences. Their mission is likely to be based on what they have seen that works, and perhaps even more importantly, what they want to do differently.

  • Dream job: Being an entrepreneur can feel like a calling and so can working with children. For some nursery owners, their decision to open a business was driven by a desire to bring these two vocations together. Their mission is to build a business where their commercial goals always work in synergy with their passion for childcare.

  • Local needs: Sometimes if you want something to exist you have to build it yourself. Many nursery owners started their business because there was real demand that existing provision could not fulfil. They are tuned into their community and delivering what’s really needed in the local area.

The information below is intended to be used as guidance about what you will need to consider when setting up your own nursery. It does not cover each area in detail but will give you an overview of what to consider and where to go for more information.

Finding your niche

The nursery sector is a unique commercial environment, one that can change fast as the latest trend in provision takes off. Not only that, but both parental and children’s needs vary from place to place. To be a success, a nursery business must meet the specific needs of its catchment area.

Consider what decisions you need to make and where the gaps in your knowledge are. You may need to make some assumptions, but these should still be based on a solid market research foundation.

The following are some jumping off points for a new nursery to consider based on Morton Michel’s experience in the childcare sector.


  • Local needs: Make contact with the relevant local authority and see what provision they feel they are lacking. A good relationship with a local authority can go a long way to building a successful nursery business over time.

  • Other childcare businesses: Research what is already available, this may help you identify both local needs and potential gaps. To begin with, you can download a list of registered providers from the relevant regulator; Ofsted in England, the Care Inspectorate in Scotland, The Care Inspectorate Wales in Wales, and your local authority in Ireland.

  • Local demographics: Prosperous areas have different needs to those with high levels of deprivation. Take-up of benefits and entitlements may be different, as may expectations for what you will be expected to deliver. Social and cultural factors may also play a role in demand for childcare.

  • Social Media: Engaging with parenting groups can tell you a lot of about local demand, as well as potentially increasing your visibility ahead of opening.

Morton Michel’s Nursery Care insurance package is designed to be suitable for a vast range of nursery types, from traditional settings to forest schools. We always want to hear about new and exciting ideas too. Get in touch to discuss your plans.

Business Structure

How you structure your business will depend on both your mission and your risk profile. If you have not run a business before, it is important to familiarise yourself with the options available, to make sure you adopt a structure that will suit your needs. Even if you are experienced in running a business, consider how possible structures will operate in a childcare context.

As a general rule, most nurseries operate as limited companies, although charities and partnerships are not uncommon. There are some matters to be aware of when deciding your business structure, based on Morton Michel’s experience of the childcare sector:

  • Liability: Incorporation is the usual route to minimise your personal risk, but you can still incur liabilities in some circumstances, so taking out Directors and Officers cover could mitigate this risk.

  • Property: For businesses that own their own premises it is not uncommon to set up different companies for managing the nursery business and its assets. This can be a complex arrangement however and you will need to ensure you have taken appropriate specialist advice.

  • Franchising: This may be an option. There are several nursery franchises available, which can be an excellent option for new entrants to the market. Likewise for established nursery businesses looking to expand, franchising your model can be a cost-effective way to build your business.

  • Charity status: Charitable nursery businesses should also consider the structure you want to adopt. Charitable Companies, Charitable Incorporated Organisations and a new hybrid commercial-charity structure called a Community Interest Company are all options.

  • Unincorporated associations: Businesses who chose to remain unincorporated should ensure that their trustees and officers are aware of the risks and investigate protecting them with an appropriate insurance policy.

Morton Michel’s Nursery Care insurance package includes options suited to every business structure, and also include access to specialist legal support packages. You can find out more by getting in touch.

Business Plan

A nursery’s business plan must take into account the unique features of operating in the childcare sector. New entrants should ensure they have a clear understanding of the market and the regulatory environment in which you will be operating. Be careful not to be mislead by assumptions based on headlines, or experiences within a limited division of the sector.

The following are some particular considerations that you may wish to reflect upon when constructing your business plan:

  • Finance and funding You may want to consider private equity funding sources. Investors are increasingly looking at the childcare sector as a strong long-term prospect. There are numerous introducer agencies who can help you make connections with sources of finance.

  • Government subsidies These are playing a greater role in childcare than ever before, but vary substantially from area to area. In some, they may be more than enough to break even. In others they might need to be supplemented, but there may also be restrictions on how they can be topped up.

  • Fees and charges Look carefully at what you charge for as an option and what is included in your regular fees. Your local authority may provide guidance for what is acceptable as an extra charge on top of funding they provide. Consider demand too, and what added extras will help drive revenue, while fulfilling your overall mission.

  • Local environment Take-up of subsidised places a varies regionally and a nursery’s business plan should take into account local demand or be prepared with a strategy to disrupt it. For example, by providing help for parents to access subsidies, or developing an offer that is strong enough to attract parents who are prepared to pay privately.

  • Future planning Consider the size of your setting and the scope for expansion. Regulators set minimum requirements for space per child and this could limit your growth. Similarly, if you are hiring a multi-use space, this might limit your ability to increase your operating hours. There has been a growing trend in recent years towards settings with 60+ places operating for 10 or more hours per day. If you do not intend to fit into this trend, make sure you understand the challenges it will entail.

Morton Michel’s Nursery Care insurance is there to protect your nursery as you grow, contact us to find out more when deciding how insurance fits into your business plan.

Choosing a site

Until relatively recently a purpose-built nursery was a rare beast indeed, but as demand for childcare grows and becomes more sophisticated, it may well be the way of the future. This does not mean that every setting must invest a fortune in constructing a property from scratch, but it does mean there are lessons to learn from the trend.

Other factors too are relevant to where a nursery should be sited. The following possible considerations come from Morton Michel’s knowledge of where successful nurseries site their businesses:

  • Floorspace Childcare regulators set minimum space requirements that have to be observed. The site you choose will ultimately limit the capacity of your setting.

  • Potential hazards Safety is paramount, keep it in mind at all times. For example, if your chosen site has multiple floors, look at the staircases to ensure they are child friendly.

  • Local area Access to outside space is important and if your nursery does not have its own grounds, there may be other options. However, you should take care to be realistic about walking distances to local parks and playgrounds.

  • Air pollution The quality of air near children's facilities has been in the headlines recently. Find out from the local authority whether it is a concern at your chosen site.

  • Road safety Consider how parents are going to bring their children to your nursery. Examine parking and street crossings in particular and check they are easy to use and do not encourage unsafe practices such as dashing across busy roads.

  • Sharing spaces It may be worth exploring co-location opportunities. For example, there has been a recent push for retirement homes to incorporate nurseries so as to deliver the benefits of intergenerational interaction. Many indoor play centres are also starting to open nursery provision.

  • Valuation If you are buying your premises, have your location properly valued to help avoid being under-insured.

As your property may be your most valuable asset, protecting it is vital Morton Michel’s Nursery Care insurance is intended to cover the specific risks childcare settings face.

Your Team

Talk to any successful nursery owner and they will always tell you about their brilliant team. Everyone from their directors and managers to their room leaders and practitioners, their accountants and their cleaners. Having the right people around you is absolutely critical to building a thriving setting.

This is not an easy task. Competition for the best staff is always fierce, which means your nursery has to be able to offer them real opportunity in return for the hard work they will be putting in every day. You will also need them to share your vision for what your nursery will be – and more than that – to build upon it, bringing their skills and experience to making it a reality.

An effective recruitment strategy will contain many elements, the following are based on experiences shared by Morton Michel’s nursery customers:

  • Structure and skills: There are many ways to put together a nursery team. Consider how you want to distribute responsibilities and the skills needed. For example, do you want all your managers to be front of house, or do you need some backroom administrators to? Research different organisational structures, and decide which fits best with your mission.

  • Advertise strategically: Consider how to leverage every channel at your disposal to ensure potential candidates know you are recruiting. Childcare is a highly networked industry and people talk, so make your recruitment campaign sharable. Specialist childcare recruitment businesses may extend your reach further, as may engaging with local schools and colleges.

  • Consider apprenticeships: Used effectively, apprenticeships can be a great way to recruit new staff. Not only are they popular and generally cost effective, they provide pathway for people to enter the sector who might otherwise never have. This means you might uncover some absolute superstars before anyone else.

  • Supportive offer: People who want to work with children often have other responsibilities, such as children of their own. While they may be prepared to make sacrifices themselves, they may not want to ask their families to do the same. Showing you understand this by offering support such as flexible working or discounted childcare at your setting can make a big difference.

  • Development opportunities: Few people want to stay in the same role forever. Offering a well thought-out training programme and career trajectory can incentivise capable staff to remain with you in the long term.

Morton Michel’s Nursery Care insurance package includes access to a free suite of discounts for your staff, as well as unlimited licenses to online CPD training from flick learning.

Training and CPD

Working in childcare will be an ongoing learning journey for both you and your staff. Building a robust training programme into your business can be vital to your sustainability, encouraging staff to develop and grow within your setting and business. But it is also important to ensuring you deliver the high-quality provision that parents expect.

By building training into your delivery model, you can ensure your business remains at the cutting edge, capable of handling new challenges as they arise. Staff who have undertaken regular CPD will be more confident and less stressed, while professional training courses ensure they are able to further their own careers within the sector.

There are several options for training to consider:

  • Online CPD: There are many excellent training courses available online to keep your staff’s skills up to date. These might be childcare specific, but they can also include generally applicable skills such as people management, health and safety, or digital awareness.

  • Face to face: Whether you bring in an expert or send staff on an away day, face to face courses can be invaluable, especially for practical skills such as first aid. It is important to plan time for them however, especially if your setting will need to close while they take place.

  • Events and networking: Not all training and development needs to be formal. Attending event such as the Childcare and Education expo, or even local forums can be invaluable for developing skills and discovering new ideas.

  • Formal courses: Qualifications are important both for staff development and ensuring regulatory compliance. Giving your staff access to in depth training courses and certifications can be a powerful benefit both to them and your business.

Morton Michel’s Nursery Care insurance package includes access to a vast suite of free online training from flick Learning, as well as discounts from our Childcare Club for face to face training providers.

Early Education Regulations

All nurseries in the UK are required to comply with particular regulatory requirements, created under the Childcare Act 2006 and enforced by regulators. Some of these regulations, such as those specifically concerned with learning and development are devolved areas of policy and differ between England, Scotland and Wales. Northern Ireland meanwhile operates a separate regulatory regime administered by local authorities.

Wherever your nursery is based however, you will be expected to fully comprehend and abide by the regulatory requirements. Official guidance from the respective governments can be found here:

Every regulatory regime in the UK requires nurseries to obtain appropriate insurance.

Morton Michel’s Nursery Care insurance package has been specifically tailored to meet this obligation. Not only that, but our Childcare Club includes training packages that will help ensure you meet other regulatory requirements.

Contact us

Registration

All day nurseries in the UK must register with a regulator. These organisations are responsible for ensuring that childcare settings meet exacting minimum standards and also for grading them on their effectiveness. These grades are crucial to a nursery’s success. Not only are they a key indicator for parents as to your setting’s quality, but achieving higher grades can be a requirement for being able to offer subsidised hours.


Each of the home nations has its own regulator and regulatory framework:

England

Ofsted is England’s register. It operates two registers. The Early Years Register, which accounts for all childcare providers who offer the Early Years Foundation Stage, and the Childcare Register, which accounts for all other childcare providers (such as those who operate for very limited hours, or solely with older children). The Childcare Register is split into compulsory and voluntary components. Ofsted’s official guidance can be found here.

Scotland

Childcare in Scotland is regulated by the Care Inspectorate. It is responsible for registering and inspecting day care providers. In some circumstances they may also check the financial viability of the service being offered. The Care Inspectorate’s registration page can be found here.

Wales

Day Nurseries in Wales must register with the Care Inspectorate Wales. It is responsible for inspecting and regulating all private care services in the country. CIW’s registration page can be found here.

Northern Ireland

In Northern Ireland, nurseries are still regulated by Health and Social Care Trusts (HSC). Each trust has an Early Years Team that is responsible for annually inspecting childcare settings and ensuring they meet minimum standards. Information from the Northern Irish government on local Early Years Teams can be found here.

Morton Michel’s Nursery Care insurance package includes legal expenses insurance cover that can assist in dealings with regulators, potentially avoiding expensive legal fees. You will only be covered for any claim with a greater than 50% prospect of success.

flick learning and the ChildCare Club discounts and benefits are provided as an extra benefit, do not form part of our FCA regulated products and may be changed or withdrawn at any time.

Latest news and insights

Additional information about insurances for your childcare business.

Addressing the Challenge of Recruitment & Retention

Find out more
Close up of a business partner shaking hands with a client

Evaluating and choosing your insurance partner

Find out more
Young female teacher in nursery school room

Experience based route qualification for early years practitioners

Find out more